Which of the following is NOT one of Deming's 7 deadly diseases?

• A. Excessive liability
• B. Lack of innovation
• C. Evaluation of performance solely on results
• D. Job hopping among employees

Answer: (B)

The correct choice is that "Lack of innovation" is not one of Deming's 7 deadly diseases. Deming's framework focuses on systemic issues that hinder quality and productivity in organizations. The seven diseases he identified emphasize detrimental practices and management styles that lead to poor outcomes.

Lack of innovation may be a concern for organizations looking to adapt and grow, but it is not explicitly categorized as one of these deadly diseases. In contrast, Deming's list includes issues such as excessive liability, which refers to the focus on blame and fear rather than improvement and accountability, and the evaluation of performance solely on results, which can lead to short-sightedness and neglect of processes that are essential for quality.

Job hopping among employees is also relevant as it can signal issues related to organizational culture and employee engagement, which can affect continuity and quality. However, it aligns more closely with the effects of a poor workplace environment rather than being a specific "disease" related to management practices. Thus, the distinction for "lack of innovation" highlights that it is not specifically addressed in Deming's list of critical management pitfalls.